top of page

Refund Policy

THE BASICS 

Last Updated: 16/02/2025

At Quorvus.com, we strive to provide high-quality AI-powered marketing services. If you're not satisfied with your subscription, our refund policy outlines the conditions under which refunds are granted.

1. Eligibility for Refunds

Refunds are available under the following conditions:

✅ First-Time Subscribers – If you're a new subscriber and cancel within the first 7 days of your purchase, you may request a full refund.
✅ Service Issues – If our service does not function as described due to a technical issue on our end, and we are unable to resolve it within 7 business days, you may be eligible for a partial or full refund.
✅ Duplicate Charges – If you were mistakenly charged twice, we will process a full refund for the duplicate payment.

2. Non-Refundable Situations

⛔ After the Refund Window – Refund requests made after the 7-day trial/refund period are not eligible.
⛔ Change of Mind – If you decide not to use the service after the refund period, we cannot provide a refund.
⛔ Lack of Usage – Refunds are not provided if you did not use the service but did not cancel your subscription.
⛔ Violation of Terms – If your account was suspended due to violations of our Terms of Service, you are not eligible for a refund.

3. Cancellation & Subscription Management

  • Cancel Anytime – You can cancel your subscription at any time through your account settings.

  • No Partial Refunds – Cancellations take effect at the end of your billing cycle, and partial refunds are not available for unused portions of the subscription.

4. How to Request a Refund

To request a refund, contact our support team at:

📧 Email: synexis@quorvus.com
📞 WhatsApp: +995 551 122 995

Please provide:
✔ Your full name and email used for the subscription
✔ The reason for your refund request
✔ Any relevant screenshots or proof of the issue

Refund requests are typically processed within 5-10 business days, depending on your payment provider.

5. Changes to the Refund Policy

Quorvus.com reserves the right to update this refund policy at any time. Changes will be posted on this page, and continued use of our services implies acceptance of the updated terms.

bottom of page